• When you make a reservation on our website, we may collect the following types of personal information:

  • Mobile phone number: We collect your mobile phone number in order to send and receive text messages through our service.

  • Message content: We collect the content of the messages you send and receive through our service to facilitate communication between you and GL Transportation.

• We use the personal information we collect for the following purposes:
  

• Communication: To send you updates, notifications, and information related to our services.

• Customer Support: To respond to your inquiries, provide support, and resolve any issues you may encounter.

• Service Improvement: To analyze and improve our text messaging services and overall customer experience.

• Marketing: With your consent, we may send you promotional messages, offers, and other marketing communications.
  

• "We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS with third-party and affiliated marketing"

• We implement a variety of security measures to protect your personal information when you engage with us via text messaging. However, no method of transmission over the internet or mobile networks is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information will not be shared with any third parties, except as described below:

• Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government demand.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

1.  Opting Out: You may opt out of receiving text messages from us at any time by replying with the word "STOP" (i.e., "Reply STOP to opt-out")  to any message you receive. Upon receipt of your opt-out request, we will send a confirmation message and will no longer send you text messages. 
2. Updating Information: If you need to update or correct any personal information you have provided to us, please contact us directly.

• We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and, if appropriate, through a text message notification. Your continued use of our text messaging services after such changes have been made constitutes your acceptance of the updated Privacy Policy.

• If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  GL Transportation LLC.
  [email protected]
  (817)412-3050

A Terms of Service is a legally binding agreement between a service provider and the user, delineating the rules and conditions for utilizing the service. It typically encompasses aspects such as user rights, responsibilities, and limitations of liability.

1. SMS Terms & Conditions

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.  The document must include the following:

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)
•  

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary